- Products you’ve viewed: we’ll use this to help with our stock analysis
- Location/ Shipping address – to estimate shipping costs, we’ll ask you to enter this so we can, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Improve our store offerings
- Send you marketing messages, only if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which may be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.
We will also store comments or reviews, if you choose to leave them.
Members of our team have access to the information you provide us. For example, Administrators can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfil orders, process refunds and support you.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Your personal data is only used for the purpose of processing your order. You also have the right to ask us to remove any information we hold about you from our database.
Please ensure you tick the opt out option if you do not wish to receive any marketing, sales or promotional offers including Bid for a Wig Promo which we may send out from time to time.